{"id":1248,"date":"2025-12-18T15:40:13","date_gmt":"2025-12-18T15:40:13","guid":{"rendered":"https:\/\/www.educaludo.com\/es\/respuesta-rapidas\/"},"modified":"2025-12-19T18:11:12","modified_gmt":"2025-12-19T18:11:12","slug":"conocimiento-ludo","status":"publish","type":"page","link":"https:\/\/www.educaludo.com\/es\/conocimiento-ludo","title":{"rendered":"Ayuda"},"content":{"rendered":"\n\n<style>\n\/* ================= CONOCIMIENTO LUDO \u2014 PREMIUM ================= *\/\n\n.ludo-page{\n    max-width:1200px;\n    margin:0 auto;\n    padding:60px 24px 80px;\n}\n\n.ludo-header{\n    text-align:center;\n    margin-bottom:24px;   \/* \ud83d\udc48 mucho m\u00e1s compacto *\/\n}\n\n\n.ludo-header img{\n    max-width:90px;      \/* \ud83d\udc48 m\u00e1s discreto *\/\n    margin-bottom:10px;\n    opacity:.95;\n}\n\n\n.ludo-header h1{\n    font-size:34px;\n    font-weight:700;\n    margin-bottom:4px;\n}\n\n.ludo-header p{\n    font-size:15px;\n    color:#666;\n}\n\n\n.ludo-search-box{\n    max-width:720px;\n    margin:22px auto 40px;  \/* \ud83d\udc48 m\u00e1s pegado *\/\n}\n\n\n.ludo-search-box input{\n    width:100%;\n    padding:16px 20px;\n    font-size:16px;\n    border-radius:14px;\n}\n\n.ludo-search-box input:focus{\n    outline:none;\n    border-color:#00B6FF;\n    box-shadow:0 0 0 4px rgba(0,182,255,.18);\n}\n\n.ludo-content_toggle{\n    display:flex;\n    gap:80px;\n    padding-right:14px;\n}\n\n\n\/* -------- CATEGOR\u00cdAS -------- *\/\n.ludo-categories{\n    flex:0 0 600px;\n}\n\n.ludo-category{\n    border-bottom:1px solid #eee;\n    padding:18px 0;\n}\n\n.ludo-category-title{\n    font-size:18px;\n    font-weight:600;\n    cursor:pointer;\n    display:flex;\n    justify-content:space-between;\n    align-items:center;\n}\n\n.ludo-category-title span{\n    font-size:22px;\n    transition:.25s;\n}\n\n.ludo-category.active .ludo-category-title span{\n    transform:rotate(45deg);\n    color:#00B6FF;\n}\n\n.ludo-questions{\n    display:none;\n    margin-top:14px;\n    padding-left:8px;\n}\n\n.ludo-category.active .ludo-questions{\n    display:block;\n}\n\n\/* -------- PREGUNTAS -------- *\/\n.ludo-question{\n    font-weight:500;\n    margin:10px 0;\n    cursor:pointer;\n}\n\n.ludo-answer{\n    display:none;\n    font-size:15px;\n    color:#444;\n    margin:6px 0 14px 0;\n    line-height:1.55;\n}\n\n.ludo-question.active + .ludo-answer{\n    display:block;\n}\n\n.ludo-link{\n    display:inline-block;\n    margin-top:6px;\n    color:#00B6FF;\n    text-decoration:underline;\n}\n\n\/* -------- RESULTADOS -------- *\/\n.ludo-results{display:none}\n.ludo-result{\n    margin-bottom:28px;\n    padding-bottom:16px;\n    border-bottom:1px solid #eee;\n}\n.ludo-empty{\n    text-align:center;\n    color:#888;\n    margin-top:40px;\n}\n\t\n\t\n<\/style>\n\n<div class=\"ludo-page\">\n\n    <div class=\"ludo-header\">\n\t\t<h1><strong>\u00bfBuscas ayuda?<\/strong><\/h1> <h3>Escribe tu duda y encuentra respuestas claras.<\/h3>\n    <\/div>\n\n    <div class=\"ludo-search-box\">\n        <input type=\"text\" id=\"ludo-search\" placeholder=\"Escribe tu duda\u2026\">\n    <\/div>\n\t\n\t<div class=\"ludo-help-inline\">\n    <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\">\n        <!-- Icono agente de soporte -->\n        <path d=\"M12 1a8 8 0 0 0-8 8v5a3 3 0 0 0 3 3h1v-4H6V9a6 6 0 1 1 12 0v3h-2v4h1a3 3 0 0 0 3-3V9a8 8 0 0 0-8-8Zm-2 9h4v2h-4Z\"\/>\n    <\/svg>\n\n    <span>\n\t\t<strong>\u00bfNecesitas contactar un agente?<\/strong> Clic en alguno de los globitos flotantes de <strong>WhatsApp<\/strong> o <strong>Facebook<\/strong>.\n    <\/span>\n<\/div>\n\n\n    <div class=\"ludo-content_toggle\">\n\n\n        <div class=\"ludo-categories\" id=\"ludo-categories\">\n                            <div class=\"ludo-category\">\n                    <div class=\"ludo-category-title\">\n                        Descargas                        <span>+<\/span>\n                    <\/div>\n                    <div class=\"ludo-questions\">\n                                            <\/div>\n                <\/div>\n                            <div class=\"ludo-category\">\n                    <div class=\"ludo-category-title\">\n                        Compras                        <span>+<\/span>\n                    <\/div>\n                    <div class=\"ludo-questions\">\n                                            <\/div>\n                <\/div>\n                            <div class=\"ludo-category\">\n                    <div class=\"ludo-category-title\">\n                        Facturaci\u00f3n                        <span>+<\/span>\n                    <\/div>\n                    <div class=\"ludo-questions\">\n                                            <\/div>\n                <\/div>\n                            <div class=\"ludo-category\">\n                    <div class=\"ludo-category-title\">\n                        Cuenta                        <span>+<\/span>\n                    <\/div>\n                    <div class=\"ludo-questions\">\n                                            <\/div>\n                <\/div>\n                            <div class=\"ludo-category\">\n                    <div class=\"ludo-category-title\">\n                        Paquetes                        <span>+<\/span>\n                    <\/div>\n                    <div class=\"ludo-questions\">\n                                            <\/div>\n                <\/div>\n                            <div class=\"ludo-category\">\n                    <div class=\"ludo-category-title\">\n                        Soporte                        <span>+<\/span>\n                    <\/div>\n                    <div class=\"ludo-questions\">\n                                            <\/div>\n                <\/div>\n                            <div class=\"ludo-category\">\n                    <div class=\"ludo-category-title\">\n                        Cliente                        <span>+<\/span>\n                    <\/div>\n                    <div class=\"ludo-questions\">\n                                            <\/div>\n                <\/div>\n                            <div class=\"ludo-category\">\n                    <div class=\"ludo-category-title\">\n                        Multipaquetes                        <span>+<\/span>\n                    <\/div>\n                    <div class=\"ludo-questions\">\n                                            <\/div>\n                <\/div>\n                    <\/div>\n\n        <div class=\"ludo-results\" id=\"ludo-results\"><\/div>\n        <div class=\"ludo-empty\" id=\"ludo-empty\" style=\"display:none\">\n            No se encontraron coincidencias\n        <\/div>\n\n    <\/div>\n<\/div>\n\n<script>\nconst search = document.getElementById('ludo-search');\nconst categories = document.querySelectorAll('.ludo-category');\nconst results = 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'none' : 'block';\n});\n<\/script>\n\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1248","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.educaludo.com\/es\/wp-json\/wp\/v2\/pages\/1248","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.educaludo.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.educaludo.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.educaludo.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.educaludo.com\/es\/wp-json\/wp\/v2\/comments?post=1248"}],"version-history":[{"count":8,"href":"https:\/\/www.educaludo.com\/es\/wp-json\/wp\/v2\/pages\/1248\/revisions"}],"predecessor-version":[{"id":1258,"href":"https:\/\/www.educaludo.com\/es\/wp-json\/wp\/v2\/pages\/1248\/revisions\/1258"}],"wp:attachment":[{"href":"https:\/\/www.educaludo.com\/es\/wp-json\/wp\/v2\/media?parent=1248"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}